itisinjinxiutravelagencythatihavemypractice.therearesixdepartmentsandiwasintwodepartments:treatmemtdepartmentandticketdepartment.myjobisreceivingguestsintheofficeandorderingplaneticketforcostomers，andsometimesialsoansweredthephone，helpingvisitorsunderstandtravelingrouteoftravelagencyortakingticketsforthem.becausetourismisaserviceindustry，soiwanttolearnhowtocommunicatewithdifferentpeopleandlearnsomebusinessabouttravelagency.mustpayattentiontoothers'everyactionandeverymovement，mustlearntheskillwhichconverseswiththevisitor.thisisilearnsthemostusefulexperienceinthetravelagency.
throughthisexperience，ireceivedsomeknowledgewemustunderstandfirstasfollows，
first，ioughttokownthetravelingplace’sinsideandoutsidetrafficandtheenvironmentprotection.
second，thetravelagency’sserviceregulationsandmanagementtips.
third，thetravelagency’snatureandmanagementbusinessandmanagementmodel.
travelagencyistheprofessoinalorganazationwhichprovidestravelingserviceforpeople.sincetheprofessioalnature，thetourismistheserviceindustry.itprovidesmeal，hotel，routeetcservice.
serviceatitudeisveryimportantintourism.yououghttosmiletoeverypersoninordertomakethemfindingyouarefriendly.andimuststrivefortheopportunity.regardingthispoint，ihavethedepthexperience.becauseisanintern，thereforethecompanycannotinvesttoomanyresourcestoyou.thecompanythoughtthepracticebornswithisthepracticefinishedmustreturntotheschooltostudy，futurenotnecessarilywillbeableinthepracticeunitwork.oftenpractisedtheunittoarrangetheworkforyou，couldnotspeciallyteachyoumorethings.afterienteredcompanyperiodoftime，irealizethisquestion.howthensolvesthisproblem？wheneveraftericompletetheworktask，iallcanhelpotherstafftohandlesometrivialmattersonowninitiative.forexample:printing，typing，scheduling.thisprocedureadvantageisobtainsoutsideotherstaffs'favorableimpressions，theyinunconsciouslycenteralreadyreliedonyou，somematterswereusedtoityoutodo.thus，ihavetheopportunitytoaskforadviceotherstaffs，learnsmoreknowledge，obtainsmoreexperiences.
inaddition，imustworkhardandserious.ifoundeverythingisnoteasy.ican’tmakeanymistakeswhenichecktheplaneticketorsetingafax，oricanmakeaworseconsequence.andialsoshouldbecarefulformywriting，it’sveryimportanttomakeotherpeopleunderstandyoumeaningwell.fromthisexperience，ifeelsinceretoeverypersonaresoimportant，ifyouaresinceretoothers，theycansinceretoyoutoo.sincereisveryimportanttocommunicatewithothers.andwhateveryoudo，patienceandobligationaresoimportant，youshouldbecalmdownfirstandyoucand
oitwell.eachinternshipisastudentmusthavesomeexperience，itenabledustounderstandthesocialpractice，welearnedalotintheclassroomattendancelessthanthefundamentalknowledge，butalsoopenedupavisionandexperience，aswemovefurthertowardthecommunityafterlayingasolidfoundation.butthisexperiencealsomakemerecognizealotofshortcomingsformyself.itcompetesveryseriouslybetweentravelagencys.younotonlyshouldtakeholdofprofessionalknowledgebutalsoyoushouldunderstandhowtogetalongwithdifferentpeople.ifindi’mlackofeducationandexperience.it’sverydifferentbetweenschoolandsocial.ifeelthetheorywhichlearnedinschoolarenotthesametotheworkconcept.that’sthereasonwhywearepractice.itcanmakemestrengthenandunderstandtheknowledgeinclassandbringupourlivingcapability.
iamaforeignlanguageprofessionaltourismstudentsandilearninbooksonthemanagementaspectsoftheknowledgeandenglish，itseemseasytounderstand，butnotputintopractice.duringthisexperience，totheunitaftertheinternshipexperiencedifficultyofhowtopersonallystooduptothetimebeforeawareoftheirknowledge，abilitiesandexperienceishowthelackof.duringtheinternship，ihavebroadenedourhorizons，agrowthofknowledge，experiencethebrutalcompetitioninsociety.
andihavetotalkaboutsomethingabouttraveling.
first，ifoundsomeadvertisementsinthenewspapersandmagazinespublishedthealmostsameroutesasinthediningtripaccommodation，transportandothermoreorlessthesamebydiffenenttravelagency.becausethisisthesamesingleproduct，leadingtobigpricewaramongtravelagencies，travelagenciesarebringdownthepriceofaline，whichwillinevitablyleadtoadeclineinthequalityofservice，andtravelagenciesalsodonotwanttodevelopnewtouristroutesandtourismproducts，asanewtouristroutedevelopmentrequiressubstantialfinancialresources.spentagreatcost.andthedevelopmentofthenewlinewillbeoutsoonaftertheothercopytousetravelagents，thiswouldweakenthecompetitivenessofthetravelagency，soitisimperativetostrengthenthetourismpropertyrights，notjusttheprotectionoftherighttotravel，butalsotoconsumersingeneraltoembodyanewsurprise.
