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实习小编2022-07-23 19:44实习报告

英文实习报告

  英文实习报告

itisinjinxiutravelagencythatihavemypractice.therearesixdepartmentsandiwasintwodepartments:treatmemtdepartmentandticketdepartment.myjobisreceivingguestsintheofficeandorderingplaneticketforcostomers,andsometimesialsoansweredthephone,helpingvisitorsunderstandtravelingrouteoftravelagencyortakingticketsforthem.

  becausetourismisaserviceindustry,soiwanttolearnhowtocommunicatewithdifferentpeopleandlearnsomebusinessabouttravelagency.mustpayattentiontoothers'everyactionandeverymovement,mustlearntheskillwhichconverseswiththevisitor.thisisilearnsthemostusefulexperienceinthetravelagency.

  throughthisexperience,ireceivedsomeknowledgewemustunderstandfirstasfollows,

  first,ioughttokownthetravelingplace’sinsideandoutsidetrafficandtheenvironmentprotection.

  second,thetravelagency’sserviceregulationsandmanagementtips.

  third,thetravelagency’snatureandmanagementbusinessandmanagementmodel.

  travelagencyistheprofessoinalorganazationwhichprovidestravelingserviceforpeople.sincetheprofessioalnature,thetourismistheserviceindustry.itprovidesmeal,hotel,routeetcservice.

  serviceatitudeisveryimportantintourism.yououghttosmiletoeverypersoninordertomakethemfindingyouarefriendly.andimuststrivefortheopportunity.regardingthispoint,ihavethedepthexperience.becauseisanintern,thereforethecompanycannotinvesttoomanyresourcestoyou.thecompanythoughtthepracticebornswithisthepracticefinishedmustreturntotheschooltostudy,futurenotnecessarilywillbeableinthepracticeunitwork.oftenpractisedtheunittoarrangetheworkforyou,couldnotspeciallyteachyoumorethings.afterienteredcompanyperiodoftime,irealizethisquestion.howthensolvesthisproblem?wheneveraftericompletetheworktask,iallcanhelpotherstafftohandlesometrivialmattersonowninitiative.forexample:printing,typing,scheduling.thisprocedureadvantageisobtainsoutsideotherstaffs'favorableimpressions,theyinunconsciouslycenteralreadyreliedonyou,somematterswereusedtoityoutodo.thus,ihavetheopportunitytoaskforadviceotherstaffs,learnsmoreknowledge,obtainsmoreexperiences.

  inaddition,imustworkhardandserious.ifoundeverythingisnoteasy.ican’tmakeanymistakeswhenichecktheplaneticketorsetingafax,oricanmakeaworseconsequence.andialsoshouldbecarefulformywriting,it’sveryimportanttomakeotherpeopleunderstandyoumeaningwell.fromthisexperience,ifeelsinceretoeverypersonaresoimportant,ifyouaresinceretoothers,theycansinceretoyoutoo.sincereisveryimportanttocommunicatewithothers.andwhateveryoudo,patienceandobligationaresoimportant,youshouldbecalmdownfirstandyoucand

oitwell.eachinternshipisastudentmusthavesomeexperience,itenabledustounderstandthesocialpractice,welearnedalotintheclassroomattendancelessthanthefundamentalknowledge,butalsoopenedupavisionandexperience,aswemovefurthertowardthecommunityafterlayingasolidfoundation.

  butthisexperiencealsomakemerecognizealotofshortcomingsformyself.itcompetesveryseriouslybetweentravelagencys.younotonlyshouldtakeholdofprofessionalknowledgebutalsoyoushouldunderstandhowtogetalongwithdifferentpeople.ifindi’mlackofeducationandexperience.it’sverydifferentbetweenschoolandsocial.ifeelthetheorywhichlearnedinschoolarenotthesametotheworkconcept.that’sthereasonwhywearepractice.itcanmakemestrengthenandunderstandtheknowledgeinclassandbringupourlivingcapability.

  iamaforeignlanguageprofessionaltourismstudentsandilearninbooksonthemanagementaspectsoftheknowledgeandenglish,itseemseasytounderstand,butnotputintopractice.duringthisexperience,totheunitaftertheinternshipexperiencedifficultyofhowtopersonallystooduptothetimebeforeawareoftheirknowledge,abilitiesandexperienceishowthelackof.duringtheinternship,ihavebroadenedourhorizons,agrowthofknowledge,experiencethebrutalcompetitioninsociety.

  andihavetotalkaboutsomethingabouttraveling.

  first,ifoundsomeadvertisementsinthenewspapersandmagazinespublishedthealmostsameroutesasinthediningtripaccommodation,transportandothermoreorlessthesamebydiffenenttravelagency.becausethisisthesamesingleproduct,leadingtobigpricewaramongtravelagencies,travelagenciesarebringdownthepriceofaline,whichwillinevitablyleadtoadeclineinthequalityofservice,andtravelagenciesalsodonotwanttodevelopnewtouristroutesandtourismproducts,asanewtouristroutedevelopmentrequiressubstantialfinancialresources.spentagreatcost.andthedevelopmentofthenewlinewillbeoutsoonaftertheothercopytousetravelagents,thiswouldweakenthecompetitivenessofthetravelagency,soitisimperativetostrengthenthetourismpropertyrights,notjusttheprotectionoftherighttotravel,butalsotoconsumersingeneraltoembodyanewsurprise.